The Specific Steps to Take 30, 20, 15, 7, and 3 Days Before Your GigÂ
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While there are a lot of logistical things you’ll have to sort out with your event organizer—travel, timing, and tech, just to name a few—let’s focus on a few things that really impact the world-class experience you’re creating for your client. Â
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Send a Screenshot of Your Slide Deck Â
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T-minus 30 before the big event, let your event organizer know you’re thinking of them and working towards making the event a huge success. Send them a screenshot of the slide deck you’ve customized for their event (preferably with your speech name and the event logo visible).Â
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Keep your note short and sweet. Say something like: “Hi! I’m rehearsing and preparing for your event. Just thought I’d give you a sneak peek of my presentation deck. Let me know if you have any questions or want to chat.”Â
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Send Your Intro ScriptÂ
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When you’re 20 days out, send them your intro script—what you want the emcee to read to introduce you before you walk onstage. This is different from your regular bio—it should be punchier and more interesting, and should hype your audience up for your speech.Â
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Yes, you’ve already sent this information immediately after booking the gig, but it’s important to send it again. Make sure you make it clear that this is what the emcee should read, not your bio.Â
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Ask for Their Mailing Address
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When you hit the 15-day mark, ask the event organizer to send you their mailing address (you’ll use this later to send them a handwritten thank-you note after the event).Â
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Just send a quick email with something like this: “Hey! I realized I don’t have your mailing address and I'd love to send you a little note. Could you please send it along?”
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Send a Quick NoteÂ
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Seven days before the event, send them a quick email to let them know you’re preparing for your trip and looking forward to the event. Ask if there’s anything you can do to help.Â
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Your event organizers are in full hustle-and-bustle mode preparing last-minute details and making sure the event runs smoothly; a quick note assures them everything on your end is just fine as well.Â
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Send Your Intro Script (Yes, Again)
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T-minus three days before the big day, your client is busy putting everything together and preparing the scripts that the emcees, sponsors, and speakers need. Once again, put yourself in their shoes. They might have deleted your intro script email or simply can’t find it with all the stress and details of planning a large event.Â
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So, go ahead and send your intro script over again with a kind note reminding them to read this instead of your bio. Just imagine their relief when your intro-script email pops up in their inbox at just the right moment.Â
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Check in When You ArriveÂ
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The day you arrive at the event location, send your event organizer a quick text to let them know you’ve arrived safe and sound. Something like: “Hi. I arrived safe and sound at the Meritage Hotel and just wanted to let you know I'll be down at 3:00 PM for the tech check. Is there anything I can do to help in the meantime?”
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This opens the lines of communication and puts your event organizer at ease. They know you’re ready to go and that they can easily reach you in case anything comes up.Â
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You're not in the speaking business. You’re in the event-organizer-relationship business.Â
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You’ll notice that each of these communication moments is simple, direct, and really quite easy to do. In fact, they might even feel small and insignificant when you try them for the first time. However, constant and open communication between your team and your clients is essential for crafting a world-class experience.Â
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Your job as a speaker is to make things as easy as possible for your event organizers. As you anticipate their needs, remove friction, and consistently touch base in a friendly and helpful way, your event organizer will know you’re doing everything you can to make their event a success. And you’ll solidify yourself in their mind as the easiest speaker they’ve ever had the pleasure of working with.