HPS

Production/Event Coordinator

For people interested in event planning and production
as well as online learning program logistics.

ABOUT HEROIC PUBLIC SPEAKING

What We Believe

We believe that a speech has the power to change the world and the people in it—including the Speaker.

What We Do

Heroic Public Speaking helps speakers with transformational ideas leverage the power of performance to move audiences (and themselves) to think, feel, and act differently. Simply put, we help speakers deliver best in class performances so their ideas take hold and spread.

Who We Do It For

  1. Professional speakers and soon-to-be professional speakers.
  2. Entrepreneurs who use speaking to build their brands and book more business.
  3. Mission-driven people who want to advance a cause or lead a movement.

What We’ve Built

Heroic Public Speaking is considered by many to be the preeminent public speaking and communications training company in the world. We're a small company with headquarters in Lambertville, NJ, founded by a husband and wife team; our values reflect our love for each other, the work we do, and the people we do it with.

Who We Hire

It's easy to say we care … but we really do. We work hard, and we do it together. We know that no one is perfect and that sometimes non-traditional hires are the best hires. In fact, most of the people working at HPS, including the founders, currently do something different than they did in their previous jobs or what they were originally trained to do. Bottom line: we want you if you produce results and we want you to be happy while doing it.

ABOUT THIS ROLE

We Need a Production/Event Coordinator

Heroic Public Speaking is searching for a Production/Event Coordinator who can offer reliable support to our Director of Student Experience and our Dean of Students. The person in this role contributes to the success of our event planning and video production projects as well as logistics for our online programs.

**Please note that our students are successful adults, and include (but aren’t limited to): company founders and CEOs, small business owners, navy seals, FBI agents, politicians (the nice ones), Olympians, and even an Astronaut here and there. We call them students because that’s what they are at HPS. They may be accomplished in their given field but they train with us to become better performers on stage and off.

Why We Need a Production/Event Coordinator

We are committed to creating transformational experiences for our students on and off stage. We need a Production/Event Coordinator so that our Student Experience Team can operate in harmony and produce standing-ovation worthy events.

Whether you find yourself in the front or back of house, the Production/Event Coordinator represents the HPS brand and upholds the values of the company in every facet of their work. See the HPS CORE VALUES at the bottom of this job description.

About The Kind of Person We Think is Right for This Position

You get a thrill out of making people feel important and cared for. You’re a collaborative worker with a keen eye for detail; you notice when a painting is crooked or chairs are out of alignment―and you’ll do something about it. Here, at Heroic Public Speaking, you will use (and develop) your skills to provide our students with a seamless transition between onboarding, online courses, as well as create magical events at our 10,000 square-foot headquarters. Your overall goal is to ensure that students receive first-class attention, and accumulate world-class experiences throughout their tenure at HPS.

Some of Your Specific Contributions:

  • Collaborate with Student Experience Team to setup for HQ events.
  • Order, receive, and organize program/event supplies.
  • Arrange various event logistics, such as catering, spatial arrangements, and classroom collateral.
  • Coordinate logistics for our guest faculty and coaches during events. Logistics include: confirmation of teaching times, preparation of materials, etc.
  • Work with Student Experience Team and faculty during event days to ensure the event runs seamlessly.
  • Partner with Director of Student Experience and the Dean of Students to find new and improved ways to run events and programs.
  • Schedule, setup, and manage the webinar platform for program webinars/live streams from HPS HQ.
  • Create materials for online Livestreams (student-facing and internal).
  • Enroll students in our online learning platforms.
  • Update student records in the appropriate system.
  • Aid with the creation of forms and surveys geared toward better understanding the student experience.
  • Troubleshoot/solve tech issues for students.
  • Aid with the creation of online course content/materials; this may include post-event summaries.
  • Assist Dean of Students in responding to student logistics questions via email, our help desk, and community platforms.
  • Serve as a representative of HPS in our online community, posting reminders and assisting in answering questions quickly and comprehensively.

The roles and responsibilities of the Production/Event Coordinator will be reviewed semi-annually to ensure a positive student experience and engagement in all HPS programs and events.

EDUCATION & QUALIFICATIONS

We don’t really care where you went to school or what level of education you’ve achieved. We care about who you are now and how you show up in the world now. We have an intelligent and sophisticated group of people working together with shared values. However, how someone did in school, where they went to school, or what they studied isn’t the first thing we consider when making our hiring decisions.

We don’t just accept difference: we celebrate it, we support it, and we thrive on it for the benefit of our team, our programs, and our community. Heroic Public Speaking is an equal opportunity workplace, and we encourage all qualified candidates to apply.

WE DO, HOWEVER, EXPECT THE FOLLOWING

  • Strong verbal and written communication skills; you enjoy engaging with and influencing others.
  • Excitement over the idea of communicating with our students on a daily basis.
  • Accountability and fast turnaround.
  • Willingness to take well-informed risks: not shy away from them.
  • Ability to manage multiple priorities and meet a deadline.
  • Desire to work in a fast-moving and agile environment. (If you’re looking for a job where everything is the same all the time and people just mark their time, then HPS is not the place for you. We’re ambitious, energetic, playful, purposeful, and do the right thing—even when it’s inconvenient.)
  • Comfort with taking direction and responding to feedback well.
  • Can collaborate and work in support of other teammates, as well as work independently and be a self-starter.
  • Enjoy drama on the stage or TV but aren’t interested in it on a day-to-day basis. A high degree of emotional intelligence and presence of mind is an absolute.

YOU NEED TO BE COMFORTABLE WITH MODERN TECHNOLOGY

We’re a company that embraces technology so you must be comfortable learning and using modern processing and communication applications like Google Suite and Slack. We also use the following programs: Workboard for goal setting, tracking, and project management; Airtable for data management; WayWeDo for documented checklists and standard operating procedures; 1Password for, you guessed it, password management; and Infusionsoft for customer relationship management and payment processing. If you haven't used some of these platforms, don't let that discourage you if you are nimble with learning new platforms. Our savvy team members were able to pick these up right away.

TYPE OF EMPLOYMENT/BENEFITS

This role is a full-time position. The company currently offers enrollment in a Platinum health insurance plan through United Healthcare and pays 50% of the premiums for you and your dependants if you choose to enroll.

SALARY AND BENEFITS

Salary

Salary for this position is in the range of $45,000 to $55,000. Compensation packages are revisited annually at the end of the calendar year and raises are commensurate with the impact you make on the growth of the company.

All new employees start with a three month “trial period.” This gives us the ability to train you well and ensure you’re set up for success. It also gives us the opportunity to experience your work in real time and evaluate accordingly. Moreover, it gives you the opportunity to make sure that HPS is the right environment for you.

We’re not looking to hire people who just punch a clock. We care deeply about the development of all employees and love providing mentorship to talented and aspirational people who are fully committed to the mission of HPS.

Retirement Plan

The company currently offers a device allowance plan and a very generous retirement plan in the form of a Defined Benefit Plan and contributes pre-tax dollars equal to at least 6.5% of your salary each year for full time employees that qualify for the plan. There is also a 401K plan to which you can choose to contribute if you’d like. Your contributions to the 401K can be in the form of a post-tax ROTH 401K or pre-tax Traditional 401K.

Vacation Days

HPS full-time employees are provided with 4 weeks (20 days) of paid vacation time per calendar year. If an employee starts after January 1 of the current calendar year, they will be provided with a prorated amount of days based on the number of weeks they will work in that calendar year. On January 1 of each year, employees will reset with 20 days for the upcoming calendar year.

Official Holidays

Holidays are updated and approved on December 1 of each year for the upcoming calendar year. These are the official days that the office is closed and employees will be paid their regular rate.

Memorial Day
Independence Day
Labor Day
Thanksgiving Day & Black Friday
Christmas Eve & Christmas Day
New Year’s Day

TRAVEL REQUIREMENTS

There are no travel requirements associated with this position; however HPS does offer employees the opportunity to attend professional development conferences relevant to their position and growth (paid for by the company).

LOCATION AND WORK HOURS

This position is located at Heroic Public Speaking HQ in Lambertville, NJ. On days without events at HPS HQ, our work hours are traditional but not rigid. From time to time, we may hold an event that starts on a Sunday. However, for each weekend day you work, you will receive one paid compensatory day during the following week. Flexibility and adaptability are hallmarks of success at HPS. When employees are flexible, management can also be flexible.

PLEASE SUBMIT THE FOLLOWING FOR CONSIDERATION

  • Your resume.
  • A cover letter.
  • Links to your public social media profiles. (If you don’t have these, just explain why in your cover letter.)
  • A private link to a short video (around 2 min or so) introduction posted on the video platform of your choice (we highly recommend using Loom because it’s so easy). We don’t expect an Oscar Award-winning speech. We just want to get to know you and give you the opportunity to tell us, in your own words, why you are the perfect person for this position. Here’s a framework for you video:
    • Your name and email address.
    • A little bit about your current or most recent job.
    • What you do really well―your strengths.
    • What interests you about working at Heroic Public Speaking.
    • And anything else you think is relevant.

We can’t promise to interview everyone who applies for a position at HPS but we promise to review every application that is submitted. We know how challenging the job hunting process can be and we respect all the effort you put in to land the job of your dreams. Maybe the job of your dreams is here at HPS HQ.

APPLY TO JOIN OUR TEAM

(This will take you to a form where you can enter the information requested above.)



HEROIC PUBLIC SPEAKING CORE VALUES

1. We develop people …

  • … so we look for what’s working before we look for faults in performance.
  • … so we give people the feedback they need to improve their performance in a way that they can hear.
  • … so we encourage and support people to go after big goals that might make them nervous.
  • … so we embrace changing roles and responsibilities as we grow.
  • … so we regularly express our gratitude and recognize the sacrifices people make in pursuit of big goals.

2. We make and keep promises …

  • … so we do what we say we’re going to do even when it’s inconvenient.
  • … so we show up prepared and on time.
  • … so we don't make loose commitments that could lead to unmet expectations; we are explicit and clear in our promises even if we have to say "no."
  • … so we communicate in advance if a deliverable has changed.

3. We apply constraints to be more creative …

  • … so we use process checklists to free our minds from worrying about the busy work.
  • … so we don’t distract each other with unnecessary noise or clutter.
  • … so we are lean and nimble and can adapt to whatever comes our way.
  • … so we protect our time to allow for focused creativity.
  • … so we keep our space and ourselves clean, tidy, and organized.

4. We pursue mastery of craft …

  • … so we create transformational experiences for our students.
  • … so we are more focused on being effective than being right.
  • … so we adhere to the HPS Operating System completely.
  • … so we develop everyone’s skillset because talent is overrated.
  • … so we produce “client ready” work; we don’t do sloppy.

5. We stay focused and on track …

  • … so we use OKRs to achieve our goals and guide our activities.
  • … so we play the long game and focus on the end goal rather than short term hacks.
  • … so we get gritty and try again if something doesn’t work and, if it still doesn’t work, we try something different.
  • … so we make decisions that align with our shared goals.

6. We create collaboratively …

  • … so we ask for help when we need it.
  • … so we treat others they way they want to be treated.
  • … so we make sure to recognize each members’ contributions.
  • … so we say, “Yes, and..” rather than “Yeah, but…”

7. We are always performers; never critics …

  • … so we go high when others go low.
  • … so we focus on achieving our goals instead of beating others.
  • … so we don’t waste time being petty or small.
  • … so we lift others up rather than put them down.

8. We care more about results than approval …

  • … so we don’t do unnecessary work just to look busy or impressive.
  • … so we don’t say we know how to do something when we really don’t.
  • … so we are transparent about our losses as well as our wins.
  • … so we make all company metrics public for team members to see.
  • … so we bounce back quickly when rejected or disappointed.
  • … so we exceed even our own expectations.

9. We communicate clearly and directly …

  • … so we never gossip or pander.
  • … so we show respect to others.
  • … so we get to the point and don’t waste time.
  • … so we stand behind our convictions and values.

10. We take care of our family …

  • … so we are flexible and adapt to the needs of our employees.
  • … so we offer meaningful compensation, benefits and life experiences for our employees and their families.
  • … so we spend time with our employees’ family members and get to know them well.
  • … so we name HPS HQ offices after our employees’ children.

APPLY TO JOIN OUR TEAM

(This will take you to a form where you can enter the information requested above.)