HPS

Inside Sales Representative

ABOUT HEROIC PUBLIC SPEAKING

What We Believe

We believe that a speech has the power to change the world and the people in it—including the speaker.

What We Do

Heroic Public Speaking helps speakers with transformational ideas leverage the power of performance to move audiences (and themselves) to think, feel, and act differently. Simply put, we help speakers deliver best in class performances so their ideas take hold and spread.

Who We Do It For

  • Professional speakers and soon-to-be professional speakers.
  • Entrepreneurs who use speaking to build their brands and book more business.
  • Mission-driven people who want to advance a cause or lead a movement.
  • Executives who need to move people towards a big vision.

What We’ve Built

Heroic Public Speaking is considered by many to be the preeminent keynote speaker training company. Founded by Michael and Amy Port, a husband and wife team, we are headquartered in Lambertville, NJ, but our students visit us from all over the world. Michael is a NYT, WSJ, and USA Today bestselling author
of 9 books.

Our team is small but highly effective. Their commitment to our clients is unwavering and their focus on excellence is intrinsically motivated. We are profitable, have an impeccable reputation in our industry (Net Promoter Scores range from 98-100), our clients are industry thought leaders, and we are positioned for significant growth.

What we don’t have is you. And we need you to achieve our goals. We believe that we can do more together than we can alone.

Who We Hire

It's easy to say we care … but we really do. We know that no one is perfect and that non-traditional hires are often the best hires. In fact, most of the people working at Heroic Public Speaking, including the founders, currently do something different than they did in their previous jobs or what they were originally trained to do. Bottom line: we want you if you produce results, and we want you to be happy while doing it.

ABOUT THIS ROLE

Job Title: In a typical company this role would be referred to as an Inside Sales Representative. In our organization it’s an Admissions Coordinator.
Company: Heroic Public Speaking
Location: Headquartered in Lambertville, NJ

Heroic Public Speaking is seeking a talented Inside Sales Representative (Admissions Coordinator) with a track record of increasing client referrals and conversions of leads to sales – with integrity.

If you are a trustworthy sales professional who successfully enrolls clients through a consultative approach, then you will love being part of the team at Heroic Public Speaking.

If the idea of spending your time getting to know Thought Leaders – Navy SEALS, Astronauts, Entrepreneurs, C-Level Executives, Olympians, FBI agents, musicians, and others doing important and impactful work, excites you, then you’ll close out each day with a kick in our step, feeling inspired by the work you do.

If you have the acumen to keep up with these leaders across all industries, and know how to cut through the fluff to find the right solutions for them, you’ll excel in this role.

If you’d prefer to earn a guaranteed salary with benefits rather than a nominal base plus commission because you’re an intrinsically motivated person, then you’ll be proud to call Heroic Public Speaking your home away from home.

Key Competencies

Results driven: A successful sales role requires the right candidate to have a strong focus on achieving set targets and objectives. So you need to possess enthusiasm, ambition, and motivation in order to be able to drive results.

Consultative approach: An important trait of a successful salesperson is their ability to understand the needs of the customer and apply consultative skills to provide effective solutions. So you need to be able to demonstrate an ability to listen, understand customer needs and develop creative solutions that meet those needs.

Strong communication skills: Quality communication is essential for success in sales roles. So you must be able to express complex ideas concisely and have the confidence to persuade potential customers with ease. You should also be able to exhibit excellent interpersonal and written communication skills.

Negotiation skills: The ideal candidate should be highly skilled in the art of negotiation. So you need to have the ability to effectively communicate and find common ground with customers. You must also possess an understanding of how to close deals quickly and efficiently.

Time management & organization: Time management is a key trait for anyone in a sales role. So you should be able to effectively plan and prioritize your tasks in order to maximize efficiency and ensure targets are met. You should also have an organized approach when dealing with customer needs and queries.

Additionally, our ideal candidate is:

  • Proactive and forward-thinking, regularly bringing new ideas to the table.
  • Dedicated to continuous learning and had an ability to impart knowledge with grace and care.
  • Resilient and flexible, able to bounce back from setbacks with ease and grace.
  • Always honest and considers integrity a cornerstone of their character and reputations.

Overview of General Responsibilities

The responsibilities and duties of this Sales Representative position include, but are not limited to:

  • Develop and nurture relationships.
  • Achieve personal and company sales targets and quotas.
  • Field incoming sales inquiries.
  • Follow up on qualified leads.
  • Prospect, qualify, strategize, and close new client scopes of work/contracts.
  • Consult past clients and identify lost client issues.
  • Log sales calls and notes in CRM (KEAP).
  • Attend events at Heroic Public Speaking HQ to interact and develop relationships with both leads and clients.
  • Continue to support clients in their goal setting and progression into higher level programs.
  • Collaborate with the Student Experience Manager (we refer to our clients as students but for this job posting we use the term “clients” so as not to confuse anyone), following through with client-care during the sales cycle/student journey until all services sold have been successfully delivered.

QUALIFICATIONS

Required

  • 2+ years of sales experience.
  • Demonstrated sales close rate year over year.
  • Experience developing relationships and closing business both virtually and in-person.
  • Tech savvy (experience with CRM platforms).

Preferred

  • 3+ years of sales experience.
  • Experience selling consulting, adult learning, and professional development services.
  • Professional service industry experience.
  • Experience working with small to mid-sized business owners.

Desired

  • Experience working in the thought leadership industry.
  • Existing network of Thought Leaders – Authors and Speakers.
  • Experience with KEAP CRM

COMPENSATION PACKAGE

Salary: 75k
If you consistently achieve your individual goals and hit your targets, you’ll have the opportunity to move quickly into senior and then director level roles

BENEFITS? YES, WE HAVE LOADS OF THOSE.

  • 20 days PTO (+ paid time off for official holidays). We love and respect brain breaks.
  • 401K plan. Your contributions to the 401K can be in the form of a post-tax ROTH 401K or pre-tax Traditional 401K. Safe harbor 3% of total comp.
  • Platinum health insurance plan. We share the premiums for you and your dependents, if you choose to enroll.
  • Monthly cash allowance for your computer and phone.
  • Life insurance and disability insurance.

WORK LOCATION AND TRAVEL

We primarily work from home but meet at Heroic Public Speaking HQ in Lambertville, NJ for client events, usually twice per month. We also meet at HQ from time to time for team work sessions so you’ll need to be able to reliably commute or plan to relocate before starting work. Here’s a little more about our tranquil, storybook river town.

EDUCATION & QUALIFICATIONS

We don’t really care where you went to school or what level of education you’ve achieved. We care about who you are and how you show up in the world now. We have an intelligent and sophisticated group of people working together who share values and care deeply for each other.

GET THESE MATERIALS READY IN ORDER TO APPLY

  • Your resume.
  • A cover letter.
  • A private link to a short video introduction posted on the video platform of your choice (around 2 min or so). We don’t expect an Oscar Award-winning speech but please DO NOT READ OFF A SCRIPT. We just want to get to know you and give you the opportunity to tell us, in your own words, why you are the perfect person for this position.
  • Links to your public social media profiles. (If you don’t have these, just explain why in your cover letter.)

We can’t promise to interview everyone who applies for a position at Heroic Public Speaking, but we promise to review every application that is submitted. We know how challenging the job hunting process can be and we respect all the effort you put in to land the job of your dreams. Maybe the job of your dreams is here at Heroic Public Speaking HQ.

BTW, we also ask you some questions in the application. We do this to get to know you. We want to know how you think and what’s interesting and important to you.

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Thank you for taking the time to apply for this opportunity with Heroic Public Speaking. We know you put effort and care into it. We promise to do the same when we review your application and certainly throughout the interview process.


Questions to add to the application form:

  • What part of the job description most resonated with you?
  • Did you read anything in the job description you'd like clarity on?
  • Tell us about what you're doing now and why you're looking for a change.
  • Is there anything else you'd like to share with us?
  • Do you have any additional questions about this position?

HEROIC PUBLIC SPEAKING CORE VALUES

1. We develop people …

  • … so we look for what’s working before we look for faults in performance.
  • … so we give people the feedback they need to improve their performance in a way that they can hear.
  • … so we encourage and support people to go after big goals that might make them nervous.
  • … so we embrace changing roles and responsibilities as we grow.

2. We make and keep promises …

  • … so we do what we say we’re going to do even when it’s inconvenient.
  • … so we show up prepared and on time.
  • … so we don't make loose commitments that could lead to unmet expectations; we are explicit and clear in our promises even if we have to say "no."
  • … so we communicate in advance if a deliverable has changed.

3. We apply constraints to be more creative …

  • … so we use process checklists to free our minds from worrying about busy work.
  • … so we are lean and nimble and can adapt to whatever comes our way.
  • … so we protect our time to allow for focused creativity.
  • … so we keep our space and ourselves clean, tidy, and organized.

4. We pursue mastery of craft …

  • … so we create transformational experiences for our students.
  • … so we are more focused on being effective than being right.
  • … so we develop everyone’s skillset because talent is overrated.
  • … so we produce “client ready” work; we don’t do sloppy.

5. We stay focused and on track …

  • … so we use OKRs to achieve our goals and guide our activities.
  • … so we play the long game and focus on the end goal rather than short term hacks.
  • … so we get gritty and try again if something doesn’t work and, if it still doesn’t work, we try something different.
  • … so we make decisions that align with our shared goals.

6. We create collaboratively …

  • … so we ask for help when we need it.
  • … so we treat others the way they want to be treated.
  • … so we make sure to recognize each members’ contributions.
  • … so we say, “Yes, and..” rather than “Yeah, but…”

7. We are always performers; never critics …

  • … so we go high when others go low.
  • … so we focus on achieving our goals instead of beating others.
  • … so we don’t waste time being petty or small.
  • … so we lift others up rather than put them down.

8. We care more about results than approval …

  • … so we don’t do unnecessary work just to look busy or impressive.
  • … so we don’t say we know how to do something when we really don’t.
  • … so we are transparent about our losses as well as our wins.
  • … so we bounce back quickly when rejected or disappointed.

9. We communicate clearly and directly …

  • … so we never gossip or pander.
  • … so we show respect to others.
  • … so we get to the point and don’t waste time.
  • … so we stand behind our convictions and values.

10. We take care of each other …

  • … so we are flexible and adapt to the needs of our team members.
  • … so we offer meaningful compensation, benefits and life experiences for our employees and their families.
  • … so we regularly express our gratitude and recognize the sacrifices people make in pursuit of big goals.

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